Frequently Asked Questions:

How Much Does it Cost to List my Farm Adventure, Stay or Food Experience on Farmzy?

It’s free! There are no sign-up or annual fees to list your farm adventure, stay or food experience.

How do I create a listing?

You can create your free listing in 5-10 minutes by going to the “List Your Farm For Free” page and following the instructions.

What is the cancellation and refund policy for Alberta Open Farm Days 2020?

There is no charge or fee to book a visit to an Alberta Open Farm Days farm. However, farms may charge a fee for additional services, such as farm products or culinary events. All fees, charges, and payments that are made for these additional services at AOFD (Alberta Open Farm Days) on August 15th and 16th, 2020 are final. This event will take place regardless of the weather. Provincial restrictions and regulations in regard to Covid-19 include limiting guest numbers for each farm. All payment for any products or services are final sales and not subject to a refund. Farmzy will be providing an updated cancellation & refund policy after the completion of Alberta Open Farm Days on August 15th and 16th, 2020.

What fees do I pay as a farm host to create a listing? What fees do I pay to sell a product or service?

As a farm host, you do not have to pay a fee to create a listing. For Alberta Open Farm Days, farms also do not pay service fees for any transactions in regard to services or products guests purchase from your farm. Guests will pay a nominal service fee when they make a purchase through the website.

Why do I have to enter my banking details to create a listing?

Entering your banking details ensures your business gets paid for what you provide to customers. It is also a necessary security feature to facilitate all website transactions. For Alberta Open Farm Days, you are still able to list your service, product or experience for no charge through sign-up, but the Farmzy platform requires banking details for verification and security purposes. Farmzy uses Stripe for all payment processing. (https://stripe.com/en-ca) Stripe is one of the most secure global platforms for online monetary transactions. Stripe is used to support all transactions to ensure the seamless flow of money from guests to host farms. Using Stripe helps to verify that people and businesses are who they say they are.  It eliminates fake profiles being created or scams occurring on the Farmzy website.  As a farm host, you will never be charged, and your banking details will always be private and secure with Stripe.

When do I get paid once a transaction is completed?

Payments are processed after a booking is made on our website. Host payments will be made through Stripe and deposited directly into your account within 5 to 10 business days after the booked event is completed.

What about insurance?

We recommend that hosts ensure that they have proper insurance to keep themselves protected. Host Farms must have appropriate insurance in place prior to creating a Listing.  Please review your insurance policy for your farm or business carefully.  In particular, please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply to your insurance. Identify whether or not your insurance policy covers your actions or inactions relating to Guests (and the individuals the Guest invites to your farm or business, if applicable) while at your farm experience.